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Landlord's Charter

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  • Sealeys Estate Agents will always act with 100% professionalism. Our definition of professionalism is putting our clients' interests before our own.

  • Sealeys letting fee incorporates the letting agreement, rent guarantee, inventory, referencing report and rent payment system set up. We do not charge separately for these and will not hide our charges to you.

  • Sealeys Tenancy agreement has been passed by The Office of Fair Trading as a fair document for both Landlord and Tenant.

  • Sealeys will conduct 100% accompanied viewings of your property.

  • Sealeys have bonded client's accounts as a condition of our membership of The National Association of Estate Agents (NAEA) and The National Approved Lettings Scheme (NALS). This means our accounts have to be independently audited and your rental and deposit monies are insured.

  • As members of NAEA and NALS we are also members of TDS (The Dispute Service) - the tenancy deposit scheme that enables us to hold client deposits and deal with them quickly at the end of tenancy. This scheme has proved far quicker than other independent custodial schemes where it has taken Landlords and Tenants several months to receive deposits payments. Our scheme pays out money for dilapidations (subject to no dispute) normally within 7 days of a property being checked out.

  • Sealeys will not display ‘To Let' or ‘Let By' boards outside your property once it has been let. This affords your tenant privacy.

  • Sealeys will not spend any of your money on Landlord's repairs where you have not authorised them first.

  • Sealeys make no commission earnings on any routine maintenance or services (eg gas checks etc) that are carried out on your behalf.

  • Sealeys have an in-house Domestic Energy Assessor and can get an Energy Performance Certificate carried out immediately so that your property can be marketed the same day.
 
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